Terms and Conditions

Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Belevá, reachable via support@beleva-london.uk.

1. Applicability
By placing an order on our website, you agree to these Terms and Conditions.

2. Product Information
We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment
Orders are processed only after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery
- Processing time: 1–3 business days  
- Shipping time: 3–7 business days (depending on location)  
- Orders are shipped directly from our supplier in China

5. Returns and Cancellations
Please refer to our separate Return Policy for all applicable conditions.

6. Liability
We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered. Customers are advised to carefully verify the provided shipping address.

7. Intellectual Property
All content on this website, including but not limited to texts, images, and logos, is the property of Belevá and may not be used without prior written permission.

8. Complaints Procedure
Complaints may be submitted in writing via support@beleva-london.uk. We aim to respond within 5 business days.

9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Netherlands.